Shipping Policy

Effective Date: 20.02.2025

At Toxicskins.com ("we," "us," or "our"), we provide digital goods, including Steam skins, which are delivered electronically upon successful completion of a transaction. This Shipping Policy explains how digital items are processed and delivered through our platform. By using our services, you agree to this Shipping Policy.

Delivery of Digital Goods

Instant Delivery
- Upon successful payment and verification, digital goods are typically delivered instantly through your linked Steam account.
- If instant delivery is unavailable due to technical issues, we will make reasonable efforts to ensure delivery within 7 business days, or notify you of any delays.

Transaction Confirmation
- You will receive a confirmation of the transaction, including the details of the items purchased, via email or through your account dashboard.

Responsibility for Delivery

Accurate Account Information
- It is your responsibility to ensure that your Steam account details and any other required information are accurate and up to date. Delivery errors resulting from incorrect account information provided by you are not our responsibility.

Steam Platform Restrictions
- Delivery may be subject to restrictions imposed by the Steam platform, including but not limited to trade holds or account limitations. These restrictions are beyond our control, and we are not liable for delays or inability to complete delivery caused by them.

Refunds and Non-Delivery

Please refer to our Refund Policy for details on refund eligibility in cases of non-delivery or other issues related to digital goods.

Limitations of Liability

We are not responsible for delays, interruptions, or failures in delivery caused by:
- Technical issues with the Steam platform.
- Internet connectivity problems or user-side technical issues.
- Unauthorized access to your Steam account.

In such cases, please contact us for assistance.

Changes to Shipping Policy

We reserve the right to update this Shipping Policy at our discretion. Any changes will be posted on this page, and the revised policy will take effect immediately. We encourage you to review this policy periodically to stay informed of any updates.

Contact Us

If you have any questions or concerns about this Shipping Policy, please contact us at:
AKSIRA DOOEL Skopje
Ul. Makedonija No. 2/1-2, Skopje - Centar, North Macedonia
info@toxicskins.com